Frequently Asked Questions
Everything you need to know about your baseball gear and orders.
How long does shipping take for customized jerseys?
Customized jerseys and team apparel typically require 7-10 business days for production before they are shipped via your selected delivery method.
What is your return policy on baseball bats?
We offer a 30-day return policy for unused bats in their original shrink-wrapped packaging. Once the wrapper is removed or the bat is used in a game or cage, it cannot be returned.
Do you offer team discounts for bulk orders?
Yes, we offer competitive pricing for team, league, and organization orders. Please contact our sales team directly to receive a custom quote for bulk equipment or uniforms.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the products on Prep Baseball Shop authentic?
Absolutely. We are an authorized retailer for all brands we carry, including Wilson, Rawlings, Easton, and Louisville Slugger, ensuring 100% product authenticity and manufacturer warranties.